At Cave Jersey, we want you to love your gear. If you’re not satisfied, here’s how we can help:

Returns

• You have 3 days from delivery to request a refund or exchange
• Items must be unused, unwashed, with tags attached
• Return shipping is paid by the buyer
• Use tracked shipping and keep the tracking number

Refunds

• Processed within 1-3 business days after we receive your return
• Refunded to your original payment method
• You’ll get a confirmation email once processed

Exchanges

• Processed within 1-3 business days of receiving the item
• We’ll send tracking once your exchange ships

No Returns For:

• Customized kits (e.g. names/numbers) – no refunds
  • We may offer a discounted replacement kit
• Used, stained, or tagless items

Lost Returns & Customs

• We are not responsible for lost return parcels
• If a return is rejected due to customs fees, these will be deducted from your refund

Need Help?

📧 Email: info@cavejersey.com (best way to reach us)
📱 Instagram: DM us, but messages may land in spam – email is preferred